Help & Info

Shipping & Delivery

 

We prioritize quick delivery within the European Union. All orders within the EU are dispatched promptly to ensure you receive your items in as little time as possible. Our streamlined process allows for efficient handling, making sure your order arrives in perfect condition.

For our international customers, we ship worldwide with a maximum delivery time of 30 days. We work with trusted carriers to provide you with reliable and secure shipping, no matter where you are located. Our team is here to ensure that every order reaches you smoothly.

 

We want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a straightforward returns process. Simply contact our customer service team within 14 days of receiving your item to initiate the return, and we’ll guide you through the steps

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a straightforward returns process. Simply contact our customer service team within 14 days of receiving your item to initiate the return, and we’ll guide you through the steps.

If you wish to exchange an item or request a refund, we’re here to help. Exchanges can be processed for products in their original, unused condition. Refunds will be issued once we receive and inspect the returned product, ensuring it meets our return criteria. Our team is committed to making your experience hassle-free.

Faq

Our products are crafted with care, and while many are safe for external use or meditation, please follow the guidance below to ensure a safe experience

Our products are intended for those 18 years and older. Please avoid use if you are pregnant, nursing, or have any health conditions that may be affected by psychoactive ingredients.

No, avoid adding Mad Honey to hot liquids, as high temperatures can alter its natural properties.

Store your honey in a cool, dry place away from direct sunlight to maintain its freshness and potency.

While our products are natural, they contain potent ingredients. Use responsibly, and consult a healthcare provider if you’re uncertain about integrating them into your routine.

Mad Honey and its seeds are not for daily use. Use with care.

While our products are natural, they contain potent ingredients. Use responsibly, and consult a healthcare provider if you’re uncertain about integrating them into your routine.